KMID : 1155220180430010054
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Journal of the Korean Society of Health Information and Health Statistics 2018 Volume.43 No. 1 p.54 ~ p.63
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Healthcare Providers¡¯ Opinions on Digital Healthcare Services
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Mun Se-Yeon
Yun Young-Mi Han Tae-Hwa Lee Sang-Eun Chang Hyuk-Jae Song Si-Young Rhee Yu-Mie Kim Hyeon-Chang
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Abstract
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Objectives: The purpose of this study is to examine healthcare providers¡¯ understanding, opinions and requirements about digital healthcare services.
Method: We conducted an online survey of 1,942 healthcare providers on their opinions about digital (or information technology-based) healthcare services between May 15 to 31, 2017. The respondents were divided into four groups: medical doctors, nurses, other certified personnel, and the remainings. The characteristics of respondents were summarized as number and percentage. Chi-square test was used to assess statistical differences according to job.
Results: More than half of the respondents knew about digital healthcare, and the awareness of doctors was higher than other groups (70.5%, p< 0.001). Only a part of the respondents (31.8%) ever used digital healthcare services, and 67.7% of them used services for self-care. A majority of respondents answered that digital healthcare could improve the quality of healthcare (88.2%) and they were willing to use digital healthcare services in the future (72.2%). Respondents were most concerned about the risks of mistakes or medical accidents (37.7%) and security of personal information (28.3%), when digital healthcare was applied to real practice. Most wanted services were ¡®personal health record management¡¯ and ¡®disease prevention information¡¯ in the prevention area, and ¡®notification for medication¡¯ and ¡®notification for treatment schedule¡¯ in the treatment area.
Conclusions: There was a high expectation for the digital healthcare services in the healthcare providers. Therefore, if the considered problems are mitigated, the active introduction could be achieved.
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KEYWORD
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Digital healthcare, Healthcare provider, Healthcare professionals, Awareness, Opinion
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